Shipping & Returns
1. In the case of defective products/damages during logistics, you can claim a full refund or replacement of the product.
2. If the goods you receive are damaged or faulty in any way, or not what you originally ordered, we will be happy to replace the items or offer you a refund. Please notify us immediately upon the delivery by e-mailing us at email@example.com . We will ask you to email a photo of the damaged goods as part of our quality assurance check. Please note it is critical that you keep all the original packaging and repack the item with care. Our delivery team will make the collection, and upon inspection at our warehouse, a refund, or replacement will be arranged.
3. In case of cancellation, a refund will be initiated and processed within 20-25 working days from date of cancellation.
4. There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions govern your use of this website.
5. We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.
6. Accuracy of Content: AMSI Atelier has taken every care in the preparation of the content of this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, AMSI Atelier disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. AMSI Atelier shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.